Privacy Policy

You (“you” or “End User” or “your” or “Buyer” or “Customer”) are required to read and accept all of the terms and conditions as laid down in this document (the “Privacy Policy”), before you may use www.mrokart.com (hereinafter referred to as “Site” or “we” or “our”).

If you are a person who is "incompetent to contract" within the meaning of the Indian Contract Act, 1872, including minors, un-discharged insolvents, etc., we require that, before using and/or placing an order on this Site, you inform your legal guardian or parents about our Privacy Policy and require their consent by way of their registration as Users of this Site.

The privacy practices of this statement apply to our services available under the domain and subdomains of the Site. By visiting this Site, you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree, please do not use or access our Site.

This Privacy Policy does not apply to Sites maintained by other companies or organizations to which we link, and we are not responsible for any personal information you submit to third parties via our website. Please ensure that you read the Privacy Policy of such other companies or organizations before submitting your details.

This Privacy Policy describes the information, as part of the normal operation of our services, we collect from you and what may happen to that information. This policy is inter alia formulated and displayed to inform you about our information collection/retention policies and practices so that you can make an informed decision regarding the sharing of your personal information with us.

By accepting the Privacy Policy and the User Agreement in registration and/or the use of the Site in general, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms of the User Agreement. This Privacy Policy is effective upon acceptance in registration and/or by access by you to the Site.

USER INFORMATION AND PRIVACY MROkart is committed to protecting all the information you share with us. We follow stringent procedures to help protect the confidentiality, security, and integrity of data stored on our systems. Our Website encrypts your credit card number and other personal information using Secure Socket Layer (SSL) technology to provide for the secure transmission of all data. Only those employees who need access to your information in order to perform their duties are allowed such access. Any employee who violates our privacy and/or security policies is subject to disciplinary action, including possible termination and civil and/or criminal prosecution. MROkart’s topmost priority is protecting your confidential information and privacy.

SECURE SHOPPING We use encryption technology, digital certificates, secure commerce servers, and authentication to ensure that your personal information is secure online.

REGISTRATION COOKIES 3.1 MROkart keeps track of your information to offer you the best possible shopping experience. When you register (log in), you supply your email address and a password. This allows us to provide you access to your account every time you visit our Website. Before completing your first purchase, we also ask you for your name, phone number, email, billing, and shipping addresses. This information, along with your credit card number, is necessary to fulfill your order. This information may be disclosed to specific members of our staff and to select third parties (such as but not limited to our credit card processor and shipping provider) involved in the completion of your transaction and delivery of your order. We may also need your email address or phone number to contact you if we have questions about your order.

3.2 In addition, we keep a record of your past purchases, returns, and credits. We may also ask you for information regarding your personal preferences and demographics to help us better meet your needs.

3.3 We or our associate companies may also use your email address to notify you about new services or special promotional programs or send you offers or information if you have opted in. Promotional emails are sent only to www.mrokart.com members who have chosen to receive them (opted-in) or who have made a purchase on our website. At any time, you can notify us if you wish to stop receiving such emails.

3.4 Any information provided by you to any third-party advertisements regarding MROkart may also be collected by MROkart and shall be protected in accordance with the present policy.

Like many other transactional websites, we use "cookies" to improve your shopping experience and to save you time. Cookies are little tags that we place onto your computer. We assign a cookie to your computer when you first visit us in order to enable us to recognize you each time you return. Through cookies, we can customize our Website to your individual preferences in order to create a more personalized, convenient shopping experience. Please note that the cookies we use for our Website or email campaigns do not store personally identifiable information about you or your finances. MROkart may offer certain features that are only available through the use of a "cookie." MROkart does not control the use of cookies by third parties and is not responsible for the same.

ANALYSIS AND REPORTING MROkart uses reporting software that allows us to analyze the amount and type of member traffic we get on our Website. We use this data to make improvements to your shopping experience and to ensure that we have enough capacity to properly serve all of our members. The software provides aggregate reporting information to MROkart only. No personal or personally identifiable information is gathered or used for this process.

SERVER LOSS In an effort to make our Website as effective and enjoyable as possible, the computers (including servers) that operate it collect and retain certain information each time you visit. We store these statistics in server logs. These statistics do not identify you personally but provide us information regarding the type of user who is accessing our Website and certain browsing activities of that user. This data may include the IP address of the user accessing our Website, the type of browser (Internet Explorer, Firefox, etc.), the operating system (Windows, Mac OS, etc.), the Website the user last visited before linking to our Website, how long the user accessed our Website in any given session, and the date and time of access. We may make extensive usage of this data at an aggregated level in order to understand how our Website is being used. We may share some of the aggregate findings (not the specific data like personal information) with advertisers, sponsors, investors, strategic partners, and others in order to help our business grow.

SERVICE PROVIDERS MROkart may use various outside agencies (third-party service providers) to make our Website operate. For example, we may use third parties to host our Website, operate various features made available on our Website, send emails, analyze data, provide search results and links, and assist in fulfilling your orders. Some of these third parties may need access to your information in order to make the services provided through our Website work. Information will only be disclosed to these service providers on a need-to-know basis, and they will only be permitted to use such information for the purpose of providing the particular services provided by such entities in connection with our Website. We shall, however, not disclose your credit card details except to the payment gateways.

OTHER DISCLOSURES MROkart may share such data, including personal information about you (except credit card details), with its parent, affiliates, subsidiaries, and joint ventures to the extent that it will require that such entity follows this privacy policy with respect to your personal information.